AI Agents & Automation
An AI receptionist that never misses a call
Every missed call is a lead gone to a competitor. We build an AI receptionist that answers your phone, WhatsApp and website chat in Arabic and English, qualifies the caller, and puts the meeting on your calendar before the line goes quiet.
24/7
phone, WhatsApp and chat coverage
2 to 4
weeks to a working first version
3
channels answered from one system
The direct answer
An AI receptionist is a voice and chat agent that answers your incoming calls, WhatsApp messages and website chats, asks the right qualifying questions, and books the appointment directly into your calendar. It is built for Saudi companies that lose leads to missed calls after hours, during prayer times, or when the front desk is busy. It connects to the calendar and CRM your team already uses, and it hands off to a human whenever the conversation needs one.
What this removes.
Calls go unanswered after hours
Today
Your office closes at 5pm but customers keep calling into the evening and on weekends, and every one of those calls goes to voicemail.
With the system
The AI receptionist answers around the clock, takes the details, and books a slot on the calendar for the next working day.
WhatsApp replies sit for hours
Today
Leads message your business WhatsApp number and wait until someone on the team finds time to reply, by which point half have gone elsewhere.
With the system
WhatsApp messages get an immediate, on-brand reply that qualifies the lead and routes it to the right person if it needs a human.
Front desk gets overwhelmed at peak hours
Today
Two or three calls land at once, the receptionist can only handle one, and the others get a busy tone or go to voicemail.
With the system
The AI receptionist handles unlimited calls in parallel, so no caller ever hears a busy tone again.
No record of what was actually said
Today
Phone conversations disappear the moment they end, so nobody can check what a caller was promised or asked for.
With the system
Every call and chat is transcribed and logged against the contact record, searchable by your team later.
What lands in your hands.
Inbound voice agent
Answers phone calls in Arabic and English with a natural voice, not a menu tree.
WhatsApp Business integration
Auto-replies on your existing WhatsApp Business number, no new number needed.
Website chat widget
A chat box on your site that answers questions and captures leads before they leave.
Calendar and CRM connection
Books directly into your calendar and logs the contact into Odoo, Zoho, HubSpot or your database.
Call and chat transcripts
Every conversation stored and searchable, with the qualifying answers pulled out as structured fields.
Human handoff rules
Defined triggers that route a caller to a real person, with the full conversation history attached.
Systems and platforms we work with
- OpenAI
- Anthropic
- Google Gemini
- Meta
Systems and platforms we work with
- React
- Next.js
- TypeScript
- Node.js
- Python
- Flutter
- PostgreSQL
- Supabase
- Tailwind CSS
- Docker
- GitHub
- Google Cloud
- Figma
Five stages. You sign off every one.
Read each stage as a small contract: what we need from you, what lands in your hands, and the sentence that has to be true before we move on.
- Discovery and call mapping3 to 5 days
- Voice and chat build1 to 2 weeks
- Calendar and CRM wiring3 to 7 days
- Cutover and staff briefing2 to 4 days
- Live operation and supportongoing
Discovery and call mapping
3 to 5 days
We listen to a sample of your real calls and chats, map the questions callers actually ask, and agree what counts as a qualified lead.
- Share recent call recordings or chat logs
- Confirm your calendar and CRM setup
- Define what a qualified lead looks like
- A call flow map covering your top scenarios
- A list of the systems we will connect to
- A written scope for stage two
We move on when you and the team agree the call flow map covers the real conversations your business has.
Voice and chat build
1 to 2 weeks
We build the voice agent, WhatsApp integration and chat widget against the agreed call flow, in both Arabic and English.
- Review draft scripts in Arabic and English
- Provide brand voice notes if you have them
- Test early builds and flag anything off
- A working voice agent on a test number
- A WhatsApp bot connected to a sandbox number
- A chat widget staged on a preview link
We move on when test calls and chats route correctly and the tone matches how your team actually speaks to customers.
Calendar and CRM wiring
3 to 7 days
We connect booking and logging to your live systems, so a completed call turns into a calendar event and a CRM record without anyone re-typing it.
- Grant access to the calendar and CRM
- Confirm booking rules (working hours, buffers)
- Sign off on the fields captured per lead
- Live two-way calendar sync
- Automatic CRM record creation per contact
- A test log of ten end-to-end bookings
We move on when a full test call produces a correct calendar event and CRM entry with no manual step.
Cutover and staff briefing
2 to 4 days
We move the AI receptionist onto your live phone number and WhatsApp line, and walk your team through when and how it hands off to a human.
- Approve the cutover date and time
- Attend a 30-minute team briefing
- Share the handoff rules that matter to you
- Live cutover on your real number
- A one-page handoff guide for staff
- Monitoring set up for the first week
We move on when the AI receptionist is answering real calls and chats on your live number with no incident.
Live operation and support
ongoing
We monitor call quality, review transcripts for missed scenarios, and adjust the flow as your business changes.
- Flag any call or chat that went wrong
- Share seasonal or promotional changes ahead of time
- Review the monthly call summary
- A monthly report of volume, outcomes and misses
- Flow updates for new scenarios
- A support channel for fixes and changes
We move on when the reporting period closes with agreed volume and quality met, and any open issue has an owner.
Asked before signing.
How is this priced?
Setup is a fixed fee based on how many channels (phone, WhatsApp, chat) and how many scenarios your call flow covers. Ongoing operation is a monthly fee tied to call and message volume, agreed before we start. We give you both numbers in the discovery stage, before any build work begins.
Does it actually work in Saudi Arabic dialects, not just Modern Standard Arabic?
The voice agent is tuned during the build stage against real call recordings from your business, so it learns the phrasing your callers actually use, Gulf dialect included. We test this explicitly in stage two and adjust before cutover, not after.
What happens to caller data, and is it PDPL compliant?
Call and chat data is stored in your own CRM or database, not a third party's, and every transcript is logged with a data-processing record. We follow PDPL requirements on consent notices and data minimization, and we can put a formal data-processing agreement in place if your legal team needs one.
Can it connect to the Odoo or Zoho we already run?
Yes. We connect to your existing CRM, whether that is Odoo, Zoho, HubSpot or an internal database, rather than asking you to adopt a new system. If you run something less common, we scope that connection in stage one before committing to a timeline.
What if a caller needs a real person?
You define the handoff rules with us in stage one, for example a caller asking for a manager by name, or a request outside normal scope. When a handoff triggers, the call or chat routes to a human with the full conversation history attached, so nobody repeats themselves.
Stop losing leads to a missed call
Tell us how your phone, WhatsApp and website chat work today. We will map the build and give you a fixed price before any work starts.